Need to make sure the response is helpful but also cautious about illegal downloads. Maybe they confused the version number with something else, like a patch number. Alternatively, "63" could be a feature or a specific module. Still, best to advise official channels and confirm the correct version. Also, possible security risks with downloading from untrusted sites if they go the unofficial route. So, the response should guide them towards official support, check their version, and emphasize legal use.