Make sure the tone is helpful and not confrontational. Acknowledge their request but redirect them towards proper channels. Maybe also mention that if it's a lesser-known title, it might be hard to find legally, but the same principles apply.
Make sure the tone is helpful and not confrontational. Acknowledge their request but redirect them towards proper channels. Maybe also mention that if it's a lesser-known title, it might be hard to find legally, but the same principles apply.